Privacy Policy
Data Collection
We collect information that is necessary to provide, maintain, and improve the AI-Friend software service.
Account Data
Account data may include username, email address, authentication metadata, subscription status, and other account-level identifiers required for service access.
Usage Analytics
We process product usage analytics, technical logs, and interaction metadata to monitor platform reliability, understand usage trends, and improve software quality.
Storage Location
Data is stored and processed in cloud-based infrastructure and may be handled in multiple jurisdictions depending on hosting and processing providers.
Security Statement
We apply technical and organizational safeguards designed to protect user data against unauthorized access, disclosure, alteration, or destruction.
Third-Party Processors
We may use third-party processors for cloud hosting, analytics, payments, communications, and infrastructure operations in order to deliver the service. Subscription payments may be processed by Paddle; Paddle acts as a merchant of record for applicable transactions. Please refer to Paddle's privacy documentation for how they handle payment-related data.
Data Retention Policy
We retain personal and technical data only for as long as needed to provide the service, fulfill legal obligations, resolve disputes, and enforce contractual rights.
Contact
For privacy requests and data protection questions, contact us through our support channel.